Set in the sublimely picturesque Eastnor Castle Deer Park in Hereford, Lakefest prides itself on creating a hugely enjoyable, family friendly festival where music, entertainment, family activities, fairground rides and creativity collide to produce an unmeasured Festival that will capture the hearts and minds of attendees, regardless of age.

Based on the ethos of being “all inclusive and family friendly” there is a whole program of activities, music and entertainment set in the secure confines of a stunning natural valley, which is overlooked by the exquisite Eastnor Castle. For more information about this festival, please see the Lakefest website.

Wednesday 7th – Sunday 11th August 2024

In return for volunteering you will receive access to the festival, including free camping/live-in vehicle pass and/or parking. And also gain early access, so you can camp from Tuesday, a day before the customers arrive. Most rolese will involve working for up to 4x5hr shifts over the festival. Please see below for more information on what will be involved.

2024 Lakefest Volunteer Team Descriptions

Car Park Team

This involves working up to 4x 5 hour shifts (minimum of 3 shifts if you have limited availability e.g. Fri Sat and Sun). These can fall anytime between Wednesday to Monday Morning. This team will be the first to greet customers so a warm welcome to start their day off will be fantastic. Volunteers’ role will be directing cars into parking bays and once parked, direct customers to the campsite and wristband exchange. There will always be managers on hand to answer any questions. Please note: Carpark passes are included in the cost of a festival ticket so no money will be taken on the carpark.

Wristband Exchange Team

This involves working up to 4x 5 hour shifts (minimum of 3 shifts if you have limited availability e.g. Fri Sat and Sun). These can fall anytime between Wednesday afternoon and Sunday evening. There are two wristband exchanges (North and South). Customers will be very excited and keen to get their wristbands and then into the arena. A smiling face and cheerful disposition will go a long way when

greeting customers. Volunteers’ role is to scan customers tickets and issue the correct wristband. Exceptional accounting must be taken when handling wristbands. Any broken (or removed wristbands due to over tightening) must be kept and accounted for.

Campsite Team

This involves working up to 4x 5 hour shifts (minimum of 3 shifts if you have limited availability e.g. Fri Sat and Sun). These can fall anytime between Wednesday to Monday Morning. Many customers will have had a long drive to the site and will want to get set up as quickly as possible. A friendly face and attitude will assure those that have had a difficult journey that it is all ok and they will have a fantastic time.  There are several different Campsites at Lakefest. Familiarise yourself with the names and location of the various campsites (Family, Accessible, Red, Green, Cyon, Pink etc) so if asked, you can direct customers in the right direction. If working on the campsites, keep fire lanes clear and if anyone should look like they are setting up in a fire lane, try to talk to them as soon as you see them as it is much easier to ask them to move before they have set up. There will be managers on hand at all times if you need additional support with any issues.

Gates Team

This involves working up to 4x 5 hour shifts (minimum of 3 shifts if you have limited availability e.g. Fri Sat and Sun). These can fall anytime between Thursday to Monday Morning. Certain gates will allow access only to specific wristbands (eg Artists, Production crew, Emergency Services etc) so make sure you know who can go through the gate you are on. If they want access but have the wrong wristband, direct them to the arena gates on either the north or south side of the arena. A friendly attitude goes a long way if informing them that your gate isn’t the correct access for them.

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days until Lakefest!

Why volunteer with Wicked at Lakefest

Sean

I love volunteering at Lakefest with my friends

Hamish

I have been volunteering for Wicked Events for many years but I love that I am still learning new skills every year. I love being part of the ‘Wicked Team’

Alison

I used to be a customer but volunteering is so much fun being able to see behind the scenes.

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